top of page

FAQS

OUR RETURNS POLICY

If your product is faulty, or we sent you the wrong order by mistake, contact us within 90 days of delivery to get a replacement.

If you changed your mind or it wasn’t what you were expecting, we’ll be happy to exchange or refund your purchase and provide you with a prepaid label.

How do I pay?

In terms of customer privacy and security, payments are made only by PayPal.

How long does it take to get my order?

Everything we make is crafted with careful attention to detail. Unless otherwise stated in the product description, all our goods are made to order. Our current lead time is 3-5 days.

What happens if my order is lost in the mail?

We will replace all items lost in the mail due to the fault of the carrier. We will not replace items lost due to customers providing the wrong delivery address.

How much does shipping cost?

We offer FREE standard shipping based on these order minimums.

FAQS: SSS
bottom of page